Terms and Condition

Jpin Software Services Private Limited

Effective Date: 05th Feb 2025
Last Updated:  28th Jan 2026

Welcome to Jpin Software Services Private Limited (“Jpin”, “Company”, “we”, “our”, or “us”). These Terms of Service (“Terms”) govern your access to and use of our software, applications, services, and communications, including interactions via the WhatsApp Business Platform.

By accessing or using our services, you agree to be bound by these Terms.

1. About Us

Jpin Software Services Private Limited is a technology company providing software development, IT services, system integrations, and customer support solutions.

2. Use of Our Services

You agree to use our services only for lawful purposes and in accordance with these Terms.

You must not:

• Use our services for illegal, fraudulent, or harmful activities
• Attempt to gain unauthorized access to systems or data
• Interfere with the operation or security of our services
• Misuse communication channels such as WhatsApp

We reserve the right to suspend or terminate access for violations.

3. WhatsApp Business Communications

Jpin uses the WhatsApp Business API to communicate with customers and users.

By interacting with us via WhatsApp:

• You consent to receive service-related messages such as support responses, updates, and notifications
• You agree not to misuse or spam our WhatsApp communication channels
• Your use of WhatsApp is also subject to WhatsApp’s own Terms and Privacy Policy

You can opt out of WhatsApp communication at any time by replying with STOP.

4. User Responsibilities

You are responsible for:

• Providing accurate and complete information
• Maintaining the confidentiality of your account credentials (if applicable)
• Ensuring that your use of our services complies with applicable laws

5. Intellectual Property

All content, software, logos, trademarks, and materials provided by Jpin are the property of Jpin or its licensors and are protected under applicable intellectual property laws.

You may not copy, distribute, modify, or create derivative works without prior written permission.

6. Payments (If Applicable)

If you purchase services from us:

• You agree to pay all agreed fees
• Payments must be made on time and in accordance with agreed terms
• Failure to pay may result in service suspension

7. Data Protection & Privacy

Your use of our services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal data, including data shared via WhatsApp.

📄 Privacy Policy: [Insert Privacy Policy URL]

8. Third-Party Services

Our services may integrate with third-party platforms (such as WhatsApp/Meta, payment gateways, or cloud providers). We are not responsible for the performance or policies of these third-party services.

Your use of third-party services is subject to their terms.

9. Service Availability

We strive to ensure our services are reliable but do not guarantee uninterrupted or error-free operation. Services may be suspended temporarily for maintenance, upgrades, or unforeseen issues.

10. Limitation of Liability

To the maximum extent permitted by law:

Jpin Software Services Private Limited shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use or inability to use our services
• Communication delays or failures on WhatsApp or other platforms
• Unauthorized access to your data beyond our reasonable control

11. Indemnification

You agree to indemnify and hold harmless Jpin, its employees, and partners from any claims, damages, or liabilities arising from:

• Your misuse of services
• Your violation of these Terms
• Your violation of any law or third-party rights

12. Termination

We may suspend or terminate your access to services if:

• You violate these Terms
• Required by law
• Necessary to protect our systems or users

You may stop using our services at any time.

13. Governing Law

These Terms shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts located in Alappuzha, Kerala, India.

14. Changes to These Terms

We may update these Terms from time to time. Updated versions will be posted on our website with a revised “Last Updated” date. Continued use of services means you accept the updated Terms.

15. Contact Information

Jpin Software Services Private Limited
📧 Email: office@jpin.co.in
🌐 Website: https://jpin.co.in

📍 Address: 14/456, AmmenKovil street, Mullackal, Alappuzha Kerala 688011